At CarBro_MC, we offer a 7-day return policy. This means you have 7 days from the time you receive your item to request a return.
To qualify for a return, the item must be in the same condition as when you received it, unused, and in its original packaging. A receipt or proof of purchase is also required.
For Preorder Items: If you choose to cancel a preorder, a 10% restocking fee will apply. However, if we cancel the order due to any issues on our end, no fees will be charged.
To initiate a return, please contact us at carbromc@gmail.com. Once your return request is accepted, we’ll provide detailed instructions on how and where to send the item. Any items returned without prior authorization will not be accepted.
For any questions regarding returns, feel free to reach out to us at carbromc@gmail.com.
Important: The shipping cost for returning items is the responsibility of the customer. We also do not refund the shipping costs for the original order.
Please Check Returns & Refunds for more details.
