***All shipping/flat rates will be calculated and displayed at checkout.***

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For orders within Canada:

• British Columbia & Alberta: Free shipping on orders over CAD$149.99 (before tax).
• Saskatchewan, Manitoba, Ontario & Quebec: Free shipping on orders over CAD$199.99 (before tax).
• Other provinces: Free shipping on orders over CAD$249.99 (before tax).

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For orders within the USA:

• Free shipping on orders over USD$120.00.

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For international buyers:

• We offer worldwide shipping.

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Important Notice for All U.S. & International Customers:

Please note that your order may be subject to import duties, taxes (including VAT), or other fees once it reaches your destination country. CarBro MC does not have control over these charges, and any applicable fees are the responsibility of the customer.

We strive to ensure that all orders are processed and shipped in a timely manner. However, delays can occur due to factors beyond our control, such as customs inspections or logistical issues. We appreciate your understanding and patience in such instances.

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Note: If you have Pre-Order items in your cart, your order will be shipped when all items in your cart have arrived! (Including both Pre-Order and In-Stock items)

If your order contains both pre-order and in-stock items, we strongly suggest placing separate orders to ensure quicker delivery of your in-stock items.

If you later decide you'd prefer to receive your in-stock items first, feel free to contact us. We can make the necessary arrangements, and if shipping fees haven't been paid or if separate shipping will be required for the pre-order items when they arrive, we will provide you with the relevant shipping information at that time.

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Friendly Reminder for International Customers:

When choosing a shipping method for international buyers, we highly recommend selecting a shipping option with tracking, so you can monitor the progress of your shipment. The available tracked options are Canada Post Tracked Packet International and Canada Post Xpresspost International. While other shipping methods may be cheaper, they do not provide tracking for your items.

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Hold & Ship

Our "Hold & Ship" service is designed to give you all the time you need to build your perfect collection, while helping you save on shipping! By selecting "ADD TO MY BOX", we’ll store your treasured items for up to 6 months at no cost, so you can continue shopping without rushing.

How it works:

• We'll keep your items safe until you’ve added enough to your box to qualify for free shipping.
• Once you hit the threshold, we’ll carefully pack and ship your precious finds straight to your door!
• If 6 months pass and you haven’t reached the free shipping amount, just cover the shipping cost and we’ll send your box right away.
• If you want your items sooner, simply contact us, and we’ll give you the shipping cost for an earlier delivery.

 

Note:

— If your box becomes too large or heavy, there may be extra shipping charges, but we’ll reach out to you in advance to confirm.

— You can combine both in-stock items and pre-orders in our "Hold & Ship" service. If all items are not available by the time we ship your box, you will need to pay for additional shipping for subsequent shipments. This means that there is a 6-month time frame from the start of your new box. When the time is up, we will ship all in-stock items that you currently have. If any pre-ordered items take longer than this period to arrive, you will need to cover the additional shipping costs for those pre-ordered items once they become available.

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How to Check Your Order Status

Once your order has shipped, we will send you an email notification containing your tracking number. Please note that it may take 48-72 hours for tracking information to be updated and accessible.

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Incorrect Shipping Address Policy

If you submit an incorrect Shipping Address, we must wait for the package(s) to be returned to us before we can dispatch them to the correct address.

Please Keep in Mind: You will be charged for the reshipping costs, and we are unable to cancel your order or issue refunds in these circumstances.

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As a newer business, our Free, Hold & Ship, and Flat-rate shipping options are currently available for most major cities in Canada. For orders going to more remote areas, we will reach out to discuss any additional shipping charges.

If you're located in a remote area, please contact us beforehand to confirm the shipping cost, or feel free to select Canada Post service as your shipping method during checkout.

Important: Return shipping costs will not be covered by CarBro MC. Customers are responsible for any return shipping fees. Additionally, shipping fees from the original order are non-refundable.

Please check "Returns & Refunds" for more information.

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We appreciate your understanding and support!